篇一：外贸信函的基本格式
外贸信函的基本格式
1、基本信函
里我们介绍一种商务信函中最通用的格式－齐头式。主要特征就是每行均从左边顶格写，常常采用开放式的标点方式，即除了信文部分，其它部分在必要时才使用标点。信中各段落之间均空一行。
信头就是指书信中发信人的地址和发信的日期等。
通常情况下，公司都会专门印制带有信头的信笺纸，包括发信人的姓名，地址，电话，传真等。当我们撰写传统信件时，直接使用这种信笺纸就可以。
这部分内容是为了方便今后查询信件用的。
这里就是指收信人的姓名和地址，一般写在信笺的左上方。收信人名称地址
的格式和信头的格式相同，但必须把收信人的姓名一并写出。另外，如果不
是完全公事化的书信往来，或者已经从公事的关系渐渐发展成为带有私人性质的友好信件往来，由于称呼这一栏的内容已经说明了收信人的身份，所以
可以不必填写封内地址。
事由也就是我们通常说的主题，可以直接写明信件的重点，让人不必读完全 信才了解到信的内容。所以事由要写得简明扼要。
指对收信人的一种称呼。
较常使用的有Dear Sirs, Dear Madam, Dear Mr. XX,。称呼后面的标点，一般使用逗号。称呼里的第一个字母要大写。
开头语没有统一的格式，但习惯上先用客套的语句把收到对方来信的日期，
主题及简单内容加以综合叙述，使对方一目了然这是答复哪一封去信的。如 果是第一次通信，也可以利用开头语作必要的自我介绍，并表明目的要求。
开头语一般与正文分开，自成一节，要求简单明了。
信的主体。一封信件的优劣，完全要看正文写的好或坏。我们会在后面继续 讨论写作商务信函的一些技巧、规则。
结尾语一般用来总结文本所谈的事项，提示对收信人的要求，如“希望来信
来函定货”，“答复询问”等，另外也附加一些略带客套的语气。正文结束后，另起一段写结尾语。
结束语是结束信函时的一种客套，应该与前面的称呼相呼应。例如：
“Sincerely,” “Best Regards, ”or “Yours Truly,”. 结束语写在结尾语下隔一行，只有第一个字母大写，后面加逗号。
写在结束语的下面，签上写信人的名字。如果是传统的信件，写信人最好亲 笔签上您的名字，因为用印章的话，说明该信件并非本人亲自过目，只是通
函而已，不为人重视。签名的下面，最好写上发信人的职位。
如果信中有附件，应在左
例如：Encls: 2 Invoices
Enc.: 1 B/Lading
电子邮件格式：
众所周知，电子邮件即E-mail是如今我们做电子商务使用最普遍的一种联系手段。电子邮件使用方便，信息传递迅速高效，且非常节省成本。但是E-mail
的撰写也并不是一件很容易的事情。您知道，当一封E-mail发送出去后，只要收信人在线，他可以几分钟内就收到。所以，在您发送前，必须要检查一下您所写的内容是否正确合适，因为一旦您点击了发送键后，您就再也无法将其收回了。
通常我们理解E-mail的撰写风格可以比传统的信件，传真等稍加随便一点。但是我们在这里还是要建议大家，即便是写E-mail，由于是谈论公事，所以还是采用正式严肃的风格。尤其当您是第一次跟收信人联系的话，正式的商务信函能让您留给对方非常专业的印象。
写日期时，请注意以下几点：
a. 年份要写完整，不能用03代替2003。b. 月份要写英文名称，不能用数字来代替，如31/3/03 不能在正式的信件
中出现。但是可以用英文缩写，比如用Aug.代替August。
这部分内容要完整,包括写信人姓名、职位、公司名称以及联系方法（地址、
电话、传真、邮箱、网址）。写地址时请注意：一般来说，门牌号和街道名
称之间不用逗号点开，但城市名称和国家名称之间一定要用逗号。您可以在自己的邮箱系统中事先做好一个模板。每次写信只要选择这个模板，信件会
自动显示这些内容。
商务信函写作要点：
写作商务信函并不要求您使用华丽优美
的词句。所有您需要做的就是，用简单
朴实的语言，准确的表达自己的意思，
让对方可以非常清楚的了解您想说什
么。围绕这一点，我们总结了几方面的
内容，希望对您写作商务信函有借鉴作
用。
每一封信函的往来，都是您跟收信人彼此之间的一次交流。人都是感性的，所以您需要在您的信函里体现感性的一面。然而很多人都有一种误解，以为写作商务信函就应该用一种特殊的“生意腔”，于是把一封本来应该是热情而友好的信函写得呆板而死气沉沉。他们宁愿写“Your letter has been received”，“Your complaint is being looked into”而不是“I have received your letter”或者“We are looking into your complaint”。其
实我们简单的来理解一下，每次信函的往来不就是跟对方进行了一次交谈吗？只不过是
把交谈的内容写到了纸上而已。多用一些简单明了的语句，用我/我们做主语，这样才能让我们的信函读起来热情，友好，就象两个朋友之间的谈话那样简单，自然，人性化。 想象一下，如果您由于无法准时交货而在电话上跟您的合作伙伴表示歉意时，您会怎么说？我想您会说“I am sorry we cannot deliver the goods today”。 既然在电话中您会这样说，为什么在信件中要改成“It is regretted that goods cannot be delivered
today”？放弃这种所谓的“生意腔”吧，让您的信也象谈话那样简单，自然，人性化。
由于您写的信函都是有其目的性的，所以您信函里所采用的语气语调也应该符合您的目
的。在写之前先不妨仔细考虑一下，您写这封信函是想达到一个什么样的目的，您希望
篇二：经典 外贸常用 范文汇总
外贸函电是一种商务信件，英文foreign correspondence。写外贸函电是外贸业务员的日常工作之一，然而，能写好外贸函电的外贸业务员却不多，为了有助于大家写好外贸函电，本文总结了几个经典外贸函电范文，可供参考。 外贸函电就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢;平常业务联系要细心、信任;催促付款要紧急而不失礼貌;客户索赔要理解、给予足够的解释和说明。外贸函电范文：
一、如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
二、要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, 2000.
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于圣诞节在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于2000年12月1日前发货之后，本公司即向贵公司开出见票即付的信用证。
三、回复询盘告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，
此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。我方已将贵方询函备案，一经有货，我方将以电报报盘。
四、如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
五、如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“2000年广交会”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
六、如何索要产品目录
We get your name and address from your local Chamber of Commerce.We are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
七、按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose * enclosed to show you the shade and quality we require. Please send your * corresponding to our * with the most reasonable price C.I.F. Singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港C.I.F.最合理的报价。
篇三：外贸信函范文
1.Consulting Letter 咨询函
Dear Sir or Madam,
The under-mentioned firm has recently asked if they could represent us in the marketing of our products in the United States as our sole agent: Delta Company, Ltd
1258 Huston Avenue
New York,NY10051
It will be greatly appreciated if you could provide us some information about the financial and business standing of the above firm. Any information you give will be treated in strict confidence.
Look forward to your early reply.
Sincerely yours,
Thomas
2. Survey the New Opener from the Bark 向银行查询新客户资信情况 Dear Sir or Madam,
We have received an order for US＄80,000 worth of goods from Delta Co.Ltd,1258 Huston Avenue, New York, U.S.A., who has given your bank for reference. Could you please tell us if they are good for this amount? Are they trustworthy and reliable? We shall be most grateful for any information you give.
Any advice you give us will be kept strictly confidential. We are also pleased to perform a similar service for you should the opportunity come.
A stamped and addressed envelope has been included for your reply. Thank you in advance.
Sincerely yours,
Thomas
6. 资信调查不利回函 Unfavorable Letter of Credit Information
写作案例详解
Dear Thomas,
We have received your letter of August 8th,concerning the credit standing of Delta in New York. In the past three years, the company has experienced a serious difficulty in finance and delayed in executing their normal payment. It seems to us that the company’s difficulties are due to bad management and in particular to overtrading.
Therefore, we would advise you to pay most careful attention to any business relations with them. However, this is our personal opinion and we wish you would make further inquiries on your part.
Yours sincerely
7. 表明无法提供确切意见而致歉
写作案例详解
Dear Thomas,
We regret our inability to let you know any information concerning the firm in question in your letter of June 6.
It is true that we had business with them several years ago,but the amount of business was not so large as to supply any responsible opinion on its business capability and credit standing.
Please make further status inquiries from other inquiry agencies.
Truly yours
8. 请求老客户作为资信证人 Asking for Credit Information from Old Customers
写作案例详解
Dear Charlie，
Thank you for your letter of August 2,telling us that the equipment you bought from us is running well.
As you know,in our line of business,clients always shop around and look for references before they order. Would you please use your experience with us as a reference when our future clients call you?
Thank you for your kind words in advance.Look forward to our future cooperation.
Best,
9. 要求对方提供资信资料 Asking for Credit Information
写作案例详解
Dear Mr.Bean,
Thanks for your order and inquiry on August 1st. Our company has been dealing with electronic equipment for over 20 years. We are confident in offering what you need and providing you the best service.
Since it is the first time we contact,we would be highly appreciated if you could supply either the usual trade references,or the name of a bank to which we may refer. We are also glad to provide you the same if needed.
We sincerely hope this will be the beginning of a long and pleasant business cooperation. We shall do our best to make it so.
Sincerely yours,
Thomas
10. 同意资信要求 Accepting the Consulting Requirement
写作案例详解
Dear Thomas
Thanks for your reply of August 2nd.Concerning your request,we refer you to Falcon Machine Tools Co.,Ltd.,Shanghai and The Chase Bank of New York,who will be pleased to give you the information about our financial standing and creditability of business.
If there is any other information we can provide,we would be happy to do so.
Sincerely yours,
1. Business Survey业务调查
写作案例详解
Dear Sirs,
We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.We operate a quality retail business and although our sales volume is not large,we obtain high prices for our goods.
Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?
We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.
Yours faithfully,
2. Credit Information Letter咨询信
写作案例详解
Dear Mr.Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products,with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog,which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction at Http:// which includes our latest product line.
Should any of these items be of interest to you,please let us know.We
will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquiries soon.
Sincerely,
John Roberts
3. Wishes for Relation Establishment表达建立业务关系的意愿
写作案例详解
Dear Thomas Murphy:
Thank your for your letter of the 16th of this month.We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you,under separate cover,our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order,please telex or fax us.
Yours sincerely,
4． Accepting and Declining Business Relation Establishment接受/拒绝建立业务关系
写作案例详解
Dear Mr.Sutherland,
We were very pleased to receive your letter of March 26 placing a large order with us.
Before we can send the goods,we must ask you for the usual references,one from your bank and one from another firm from whom you have bought goods.We would be glad if you would let us have the names and addresses as soon as possible so that we may write to them.These references will,of course,be treated as private and confidential.
We look forward to hearing from you again soon.
Yours sincerely
Joe Wilson
Chapter 3
建立商务关系
1. Establishment of Business Relation建立商务关系
写作案例详解
Dear Sirs,
A few days ago we had the opportunity to see a display of your products at the Chengdu International Trade Centre，and we were most impressed with their quality and low prices．
We should like to offer you our services as a trading firm，and would mention that we have excellent connections in the trade and are fully experienced with the import business for this type of product．
In addition，we operate our own advertising agency，and we can use the latest marketing procedures quite efficently．You can be sure of increasing your turnover considerably if you would allow us to promote sales of your products throughout China．
We look forward to hearing from you．
Sincerely yours，
Liyun Liu
2. Resume Relation with Old Customers与过去有贸易往来的公司恢复联系
写作案例详解
Dear Thomas Moore:
We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region.We would like to extend our congratulations and offer our very best wishes for your continued success.Before the war in Lebanon,our companies were involved in a large volume of trade in our textiles.We see from our records that you were among our best long-term customers.We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon.Since we last traded,our lines have changed beyond recognition.While they reflect current European taste in fabrics,some of our designs are specifically targeted at the Middle Eastern market.As an initial step,I enclose our illustrated catalogue for your perusal.Should you wish to receive samples for closer inspection,we will be very happy to forward them.We look forward to hearing from you.
Yours sincerely,
David Parker
业务接触
1. Asking for /Sending Samples or information索取/寄送样品或资料
写作案例详解
Gentleman:
We are glad to note from your letter of the 1st March that you,as exporters of Chinese Cotton Piece Goods,are willing to establish direct